Veterinary appointment and client management
Veterinary clinic software that connects your entire practice.
Coordinate booking, visit-specific forms, patient details, provider schedules, records, files, payments, reminders, and follow-up tasks.
- Pet and owner details together
- Visit-specific forms and files
- Follow-up work kept visible
veterinary clinic operations
Everything around the visit, connected
Pet owner records, booking, communication, payments, and follow-up stay together from one visit to the next.
Built around the whole visit
Clear information before arrival and aftercare that does not get lost
Bookify keeps the booking, owner communication, animal details, forms, files, payments, and unfinished work in context.
A warm welcome. Before the first hello.
Online booking
Let pet owners see available times and book visits online whenever it suits them. Spend less time answering calls and messages.
- Book by visit type or veterinary professional
- Real-time availability and clear pricing
- Works on phones, tablets, and computers
Find the first opening
Show several days of real availability at once. Pet owners can compare times across the week and choose the first opening that works.
- A full week of available times
- Clear appointment options for each day
- Quick access to the next open week
Plan ahead
Let pet owners choose a date first, then see available times beside it. It gives people a simple way to plan further ahead.
- Available dates across the month
- Times beside the selected day
- Visit type and veterinary professional details kept in view
Booking rules
Give wellness exams, vaccines, sick-pet consultations, dental assessments, post-surgery checks, and virtual follow-ups their own duration, provider, forms, and booking rules.
- Different forms and payment rules by visit type
- Online, in-person, or hybrid delivery
- Team and location assignments
Your day, beautifully in order.
Calendar
Manage appointments, breaks, availability, and schedule changes in one clear calendar. Prevent double bookings and keep each day organized.
- Color-coded appointment blocks
- Team, visit type, and location filters
- Daily and weekly schedule views
Working hours
Coordinate recurring clinic hours, breaks, time off, and date-specific changes for veterinarians, technicians, and the wider care team.
- Different hours for every veterinary professional
- More than one time range per day
- Date overrides without changing weekly hours
Know the person. Remember the details.
Intake and consent
Collect species, breed, age, medications, symptoms, behaviour notes, referral details, owner contact information, and service consent.
- Reusable intake and consent templates
- Custom questions for different visit types
- Completed forms connected to the pet owner
Notes and charting
Create structured records for history, observations, treatment details, owner instructions, and follow-up plans.
- Reusable note templates
- Custom fields and visual markings
- Signed records with amendment history
Client history
Keep owner communication, animal details, visits, forms, notes, files, tasks, and payments together in a connected record.
- Custom profile fields and preferences
- Bookings, forms, notes, files, and messages
- One record shared across the business
Files
Keep reports, referral records, images, discharge instructions, and other files with the correct owner and visit.
- Internal and client-visible files
- Documents, images, and video support
- Files connected to the client history
Important context
Surface behaviour warnings, allergies, medication context, unpaid balances, or other details the team should notice before the visit.
- Text and image badges
- Manual or automatic assignment
- Clear context inside the client record
Keep the connection going.
Online appointments
Offer appropriate follow-up visits through Bookify Video, Google Meet, Zoom, or the secure meeting link your clinic already uses.
- Bookify Video, Google Meet, and Zoom
- Online, in-person, or hybrid visit types
- Meeting access from the booking and client portal
Appointment reminders
Send text and email reminders before every visit. Reduce forgotten bookings, no-shows, and manual follow-up.
- Booking confirmations and reminders
- Email and SMS delivery controls
- Templates written in your own voice
Client self-service
Give pet owners one place to review bookings, complete forms, read messages, view files, manage passes, and pay an outstanding balance.
- Upcoming and past bookings
- Forms, messages, files, and notifications
- Balances, passes, and billing details
Work from anywhere
Check the schedule, update bookings, and view pet owner details from any device. Pet owners get the same clear experience when they book from a phone.
- Mobile booking for pet owners
- Quick access to bookings and profiles
- The same account on every device
The details, taken care of.
Payments
Accept payment online or at the clinic, connect it to the correct visit, and keep receipts, refunds, and outstanding balances clear.
- Fixed or percentage deposits
- Flexible remaining-balance rules
- Online and manual payment options
Protect your time
Set cancellation and no-show policies, ask pet owners to accept them during booking, and collect applicable fees when necessary.
- Service-level cancellation rules
- Custom cancellation cutoffs
- Deposits and late-cancellation charges
Room for your next chapter.
Follow-up
Assign lab follow-up, record requests, owner calls, aftercare checks, and other work with the visit context attached.
- Assigned tasks with due dates
- Client and booking context kept attached
- A shared view of unfinished work
Reports
See bookings, revenue, cancellations, popular visit types, and returning pet owners in one dashboard. Understand how the business is changing.
- Bookings, hours, and revenue together
- New and returning client activity
- Cancellation and service trends
Teams and locations
Manage veterinary professionals, visit types, availability, room assignments, permissions, and clinic locations from one account.
- Individual profiles and availability
- Services and bookings by team member
- Roles, permissions, and locations
- 126visits in the live veterinary clinic demo
- 52sample forms, records, and follow-ups
- 10visit types with real booking rules
- 5team members with working schedules
More than scheduling
One system for the whole veterinary clinic
Start with booking and add the tools your veterinary clinic needs. The client experience and the back office stay connected as you grow.
Scheduling
- Online booking
- Calendar and availability
- Recurring bookings and capacity
- Services and locations
Client management
- Custom profiles
- Forms, notes, and files
- Tasks and complete history
- Client self-service
Communication
- Email and SMS reminders
- Confirmations and updates
- Form and file requests
- Post-visit follow-up
Payments
- Deposits and balances
- Receipts, tips, and refunds
- Packages and memberships
- Gift cards and promo codes
Operations
- Teams and permissions
- Services and locations
- Individual availability
- Mobile access
Reporting
- Bookings and revenue
- Utilization and balances
- Cancellations and retention
- Service and team trends
A little help.
A lovely beginning.
Full setup and customer support are included, at no extra cost. We’ll help you get your business ready and be here as you find your feet.
Talk to our teamQuestions about Bookify
A few useful answers before you start
See how booking, pet owners, payments, teams, and locations work together for a veterinary clinic.
Getting started
Can I try Bookify before moving my veterinary clinic over?
Yes. You can start for free and build a real booking flow before deciding how much of the business you want to bring into Bookify.
Do I need to install anything?
No. Bookify works in a modern browser on phones, tablets, and computers.
Booking and clients
Can pet owners book online without contacting us?
Yes. They can choose a visit type, see real availability, and book from your public booking page.
Can we keep forms, notes, files, and bookings together?
Yes. Each pet owner has one connected profile for appointments, forms, notes, messages, files, and payment history.
Payments and growth
Can we require deposits or collect payment online?
Yes. You can set deposit rules, accept online payments, record in-person payments, and keep receipts with the booking.
Does Bookify support packages, memberships, and gift cards?
Yes. Use the options that fit your business and leave the rest turned off.
Teams and locations
Can each veterinary professional have different hours and services?
Yes. Set individual availability, services, locations, and permissions for each team member.
Can one account manage more than one location?
Yes. Teams, services, schedules, and reporting can stay connected across locations.
See a complete veterinary clinic working
Try Bookify with a real veterinary clinic workflow
Open the admin panel, pet owner portal, or public booking page. No signup and no setup required.