Medspa booking and client management
Medspa software that connects your entire practice.
Manage provider schedules, informed consent, treatment notes, progress photos, deposits, products, packages, and client communication from one system.
- Treatment-specific consent
- Progress photos and notes
- Packages, products, and follow-up
medical spa operations
Everything around the treatment, connected
Client records, booking, communication, payments, and follow-up stay together from one treatment to the next.
Built for treatment workflows
Detailed records without a fragmented client experience
From consultation through aftercare, each booking carries the forms, photos, provider context, payment rules, and follow-up the team needs.
A warm welcome. Before the first hello.
Online booking
Let clients see available times and book treatments online whenever it suits them. Spend less time answering calls and messages.
- Book by treatment or provider
- Real-time availability and clear pricing
- Works on phones, tablets, and computers
Booking rules
Give consultations, facials, laser services, injectables, peels, and follow-ups their own timing, forms, provider, and payment rules.
- Different forms and payment rules by treatment
- Online, in-person, or hybrid delivery
- Team and location assignments
Your day, beautifully in order.
Calendar
Manage appointments, breaks, availability, and schedule changes in one clear calendar. Prevent double bookings and keep each day organized.
- Color-coded appointment blocks
- Team, treatment, and location filters
- Daily and weekly schedule views
Working hours
Set regular weekly hours for each provider and make one-off changes for holidays, time off, or a different shift.
- Different hours for every provider
- More than one time range per day
- Date overrides without changing weekly hours
Know the person. Remember the details.
Intake and consent
Collect medical history, contraindications, medications, treatment goals, and informed consent for the specific procedure.
- Reusable intake and consent templates
- Custom questions for different treatments
- Completed forms connected to the client
Notes and charting
Record assessment, product or device details, treatment areas, settings, response, and aftercare using structured templates and visual charts.
- Reusable note templates
- Custom fields and visual markings
- Signed records with amendment history
Client history
Keep contact details, preferences, forms, files, messages, notes, payments, and past treatments in one secure profile.
- Custom profile fields and preferences
- Bookings, forms, notes, files, and messages
- One record shared across the business
Files
Keep consultation images, progress photos, signed documents, and aftercare material with the right client and treatment.
- Internal and client-visible files
- Documents, images, and video support
- Files connected to the client history
Important context
Surface allergies, contraindications, consent needs, preferred provider, or other important context before treatment.
- Text and image badges
- Manual or automatic assignment
- Clear context inside the client record
Keep the connection going.
Appointment reminders
Send text and email reminders before every treatment. Reduce forgotten bookings, no-shows, and manual follow-up.
- Booking confirmations and reminders
- Email and SMS delivery controls
- Templates written in your own voice
Client self-service
Give clients one place to review bookings, complete forms, read messages, view files, manage passes, and pay an outstanding balance.
- Upcoming and past bookings
- Forms, messages, files, and notifications
- Balances, passes, and billing details
Work from anywhere
Check the schedule, update bookings, and view client details from any device. Clients get the same clear experience when they book from a phone.
- Mobile booking for clients
- Quick access to bookings and profiles
- The same account on every device
The details, taken care of.
Payments
Accept deposits, full payments, and tips online or in person. Send receipts automatically and connect each payment to the correct booking.
- Fixed or percentage deposits
- Flexible remaining-balance rules
- Online and manual payment options
Protect your time
Set cancellation and no-show policies, ask clients to accept them during booking, and collect applicable fees when necessary.
- Service-level cancellation rules
- Custom cancellation cutoffs
- Deposits and late-cancellation charges
Repeat visits
Sell prepaid packages, recurring memberships, and session bundles. Make repeat visits simple and create more reliable income.
- Multi-session packages
- Recurring memberships
- Clear session counts and balances
Gift cards
Let people purchase gift cards online at any time. Bring in new clients and make seasonal sales easier to manage.
- Sell and issue gift cards online
- Track balances and recipients
- Redeem against future bookings
Retail and promotions
Sell products alongside treatments, track stock, organize collections, and create promo codes without running a separate store.
- Products, categories, and collections
- Inventory and order tracking
- Promo codes for services and products
Room for your next chapter.
Follow-up
Create clear follow-up tasks for the right team member and keep them connected to the client or booking that needs attention.
- Assigned tasks with due dates
- Client and booking context kept attached
- A shared view of unfinished work
Reports
See bookings, revenue, cancellations, popular treatments, and returning clients in one dashboard. Understand how the business is changing.
- Bookings, hours, and revenue together
- New and returning client activity
- Cancellation and service trends
Teams and locations
Manage multiple providers, treatments, schedules, and locations from one account. Keep the operation organized as it grows.
- Individual profiles and availability
- Services and bookings by team member
- Roles, permissions, and locations
- 126treatments in the live medspa demo
- 52sample forms, records, and follow-ups
- 10treatments with real booking rules
- 5team members with working schedules
More than scheduling
One system for the whole medical spa
Start with booking and add the tools your medical spa needs. The client experience and the back office stay connected as you grow.
Scheduling
- Online booking
- Calendar and availability
- Recurring bookings and capacity
- Services and locations
Client management
- Custom profiles
- Forms, notes, and files
- Tasks and complete history
- Client self-service
Communication
- Email and SMS reminders
- Confirmations and updates
- Form and file requests
- Post-visit follow-up
Payments
- Deposits and balances
- Receipts, tips, and refunds
- Packages and memberships
- Gift cards and promo codes
Operations
- Teams and permissions
- Services and locations
- Individual availability
- Mobile access
Reporting
- Bookings and revenue
- Utilization and balances
- Cancellations and retention
- Service and team trends
A little help.
A lovely beginning.
Full setup and customer support are included, at no extra cost. We’ll help you get your business ready and be here as you find your feet.
Talk to our teamQuestions about Bookify
A few useful answers before you start
See how booking, clients, payments, teams, and locations work together for a medical spa.
Getting started
Can I try Bookify before moving my medical spa over?
Yes. You can start for free and build a real booking flow before deciding how much of the business you want to bring into Bookify.
Do I need to install anything?
No. Bookify works in a modern browser on phones, tablets, and computers.
Booking and clients
Can clients book online without contacting us?
Yes. They can choose a treatment, see real availability, and book from your public booking page.
Can we keep forms, notes, files, and bookings together?
Yes. Each client has one connected profile for appointments, forms, notes, messages, files, and payment history.
Payments and growth
Can we require deposits or collect payment online?
Yes. You can set deposit rules, accept online payments, record in-person payments, and keep receipts with the booking.
Does Bookify support packages, memberships, and gift cards?
Yes. Use the options that fit your business and leave the rest turned off.
Teams and locations
Can each provider have different hours and services?
Yes. Set individual availability, services, locations, and permissions for each team member.
Can one account manage more than one location?
Yes. Teams, services, schedules, and reporting can stay connected across locations.
See a complete medical spa working
Try Bookify with a real medspa workflow
Open the admin panel, client portal, or public booking page. No signup and no setup required.